Choosing the proper transcription company can be a difficult task – more difficult than you may think. After all, there are dozens upon dozens of transcription services out there, each offering their so-called expertise and efficiency. At the end of the day, however, you need to be confident in your decision in regards to the transcription service, and how can you make sure of this? Here are the top four tips for selecting the most ideal transcription service according to your exact requirements.
Whilst quality is a major consideration, you shouldn’t neglect the importance of data protection as well. The transcription service provider you choose should be able to offer you complete protection for all your files and data, including videos, interviews, and the like. If you can, look for a transcription service which can promise complete protection for your confidential information through a confidentiality or non-disclosure agreement. The provider should also offer the secure uploading as well as delivery of your files.
Transcriptionists who understand the language
There may be many inexpensive transcription services out there, but how sure are you about their transcriptionists? One reason why they may be offering a ‘cheaper’ service is because their transcriptionists are not fully qualified. That being said, look for transcription services with transcriptionists who can actually speak the language and consider it their mother tongue. This way, you can be more confident about their ability to understand the language and all its nuances. UK transcription services, for instance, should also provide you with transcriptionists who can understand more difficult accents, such as a Scottish or Irish accent and so on.
Most transcription companies offer their services online, and this is already a standard. But you would want the transcription service to be easily accessible as well, be it by telephone, email, or other means. This way, if you have any concerns or questions, you can easily contact them and expect a response at a reasonable time.
A flexible service
Whilst there are transcription service providers which offer high quality services at all times, it would also be in your best interest to look for a service which can be flexible according to your needs. One way to determine their flexibility is by writing down whatever you require beforehand, and then sending this off to the provider and confirming whether they can give you your requirements or not. This would include such options as a fast time for turnaround, a range of transcription styles (including verbatim, true verbatim, and intelligent verbatim), a variety of layouts, subtitling or editing services, proofreading, and expert transcriptions for your particular industry, whether you are in the medical or pharmaceutical industry, automotive industry, corporate sector, legal sector, and more