Categories: Business & Finance

4 Necessary Internal Communication Methods For Every Small Business

May 5, 2020

If your business has other employees besides yourself, it’s important to have effective methods of internal communication that you can use as different needs arise. Streamlined communication ensures that each person in your business is informed of their responsibilities in a way that allows them to succeed. To set your business up for success, here are four necessary internal communication methods every small business should use.

Video Conferencing

If one or more people need to be away from the office, then video conferencing is a great way to stay in touch. Video conferencing provides more emotional context than text-only communication methods, allowing everyone to stay on the same page. To help protect the integrity of your business, it is important to find video conferencing software that is secure and protected.


If a simple message needs to be sent to one or more employees, then texting is the best way to go. Since most people have their phones with them at all times, texting solutions for small businesses help ensure that you all stay connected with big and little updates. Having a texting software platform is more effective than a simple group message because group messages are often received differently across different phone platforms.


If you need to disseminate a large amount of text, then email, despite its age, still reigns supreme. The key is to use attention-grabbing subject lines to ensure your emails don’t get lost in the large volume of emails your employees receive every day. You’ll also want to try and limit the number of attachments to prevent your emails from being rejected as spam or from exceeding the attachment limit for your email provider.


If you need to succinctly and accurately communicate something to one of your employees, then a phone call is one of the best ways to do it. To ensure everyone has a phone to use, it may be a good idea to provide your employees with a company-paid phone so that there are no excuses as to why they didn’t answer a call. If you have a physical location, in-office phones are also a good idea, both for internal and external communication.

While it’s good to have a host of internal communication methods available, the most effective method is still the most basic method: face-to-face communication. The more you can meet with your employees face-to-face, the more effective your communications will be. That’s why you’ll also want to use the above methods to set up face-to-face meetings, ensuring everyone can be there to participate and move the company forward.

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