E-commerce is gaining a ton of popularity as it allows businesses to reach consumers all across the country at any hour of the day. With minimal costs to set up, e-commerce is much more financially affordable than traditional brick and mortar businesses from the very start. If you’re considering opening your own e-commerce shop, here are five things you should make sure you have to be successful.
Credit Card Processor
It’s obviously impossible for you to get cash from customers who are ordering from not in the local area. So, you need to set up a credit card processor to take payments from consumers. Some popular providers are PayPal, Stripe, and Square. These processors allow you to take debit cards and credit cards as payment from consumers.
Understand Sales Tax
One of the biggest law changes happened in 2018 regarding internet sales tax. No longer are the consumers responsible for paying sales tax to their state. Rather, businesses are now responsible for collecting the appropriate tax amount to pass onto the state. This tax amount is going to vary depending on the state.
Your customers are going to be buying products from you. You’ll need to have these products in stock so that you can ship them to the customer. It doesn’t matter whether you’re selling wrapping paper or dishes, you need to have your supplies available so that customers can order knowing when their goods will arrive.
If you are going to have customers ordering your products from all over the country, you need to decide how you are going to ship the product to them. Will you be using a mail carrier service, like USPS, UPS, or FedEx? Or would you rather do all of your shipping internally? If this is the route you choose, you will need to find licensed drivers, handlers, and trucks to use. A local company, like Ruble Truck Sales Inc, can help you get squared away with a shipping fleet and the right equipment for your trucks.
Live Chat Assistance
An essential part of running a successful e-commerce business is having a chat assistance program available to your customers around the clock. This way, they can ask questions and get answers about your products, shipping policies, orders, and so forth. Remember that since you don’t have a physical location where customers can walk through the front door and ask their questions, you’re still going to need to have someone available online to tend to those questions.
If you’ve heard the crazy about how easy it is to open an e-commerce shop, then you’ve likely considered starting your own. Before you get too far going, it’s essential that you make sure you have the five key components above. These are going to ensure that you have what you need to successfully sell products online to the nation.